Field Manager:
About Match Retail
At Match Retail, we are industry leaders in sales execution, merchandising, and brand activation for top Consumer Packaged Goods (CPG) brands. We pride ourselves on delivering measurable results, fostering strong client partnerships, and empowering high-performing teams.
About the Role
Match Retail is hiring a dynamic Field Manager to lead our field sales operations in support of our Nespresso client programs. In this role, you will manage and develop a team of Sales Associates to drive sales, enhance customer experience and ensure operational excellence within a defined territory.
Key Responsibilities
- Own the Numbers: Meet and exceed sales targets, customer satisfaction scores, and performance KPIs across your assigned territory.
- Lead and Inspire: Coach, mentor, and motivate a team of 15–20 Sales Associates to perform at their best every day.
- Plan to Win: Develop weekly, monthly, and quarterly business plans that drive consistent, measurable success.
- Fix What’s Not Working: Identify underperforming locations and turn them around with strategic coaching and execution.
- Be the Voice: Act as the key liaison between your team, internal departments (training, merchandising, support), and our client.
- Use the Data: Analyze sales trends, team feedback, and customer experience insights to improve results.
- Drive Culture: Foster a high-energy, team-oriented environment focused on excellence and brand integrity.
- Recruit Smart: Ensure recruitment aligns with brand expectations and supports long-term success.
- Communicate Clearly: Share performance updates, compensation strategies, and recognition in a timely and motivating way.
What You Bring
- 2–4 years in retail or CPG sales
- 1–3 years managing teams or multi-store operations
- Strong leadership and problem-solving skills
- A strategic mindset with attention to detail
- A valid driver’s license and reliable vehicle
- Willingness to travel 40%–60% in your territory, including weekends
Why You’ll Love Working With Us
- Competitive salary & bonus program
- Cellphone allowance & paid mileage
- Three weeks’ vacation to recharge
- Work in the field, not behind a desk
- Supportive culture and exciting brand partnerships
- Opportunities for growth with an industry leader